Politique de remboursement

Online Return or Exchange:

Follow these instructions if you would like to make an online return or exchange:

  • Email us at lora@lcapparelco.ca or vincent@lcapparelco.ca with the following information: your complete contact information, order number, items being returned or exchanged, and indicate new size or item you would like to exchange for
  • We will provide you with a Return Authorization number
  • Place your items being returned in a secure package, with a copy of the invoice and Return Authorization number
  • You will receive the mailing address upon request. Since we don't have a storefront just yet, we will instruct you as to where to send your return package
  • Return shipping will be at your expense, shipping must be insured and you must provide us with tracking info (We are not responsible for any return packages that are lost or stolen while in transit)
  • Refund or exchange is strictly permitted within 14 days from the date you receive your order